SUPPORT

Support from our vehicle security experts at every turn.
Our knowledgable team has put together a selection of helpful videos and guides to answer any question you may have.
These comprehensive videos and guides should help you with any questions you may have about your Meta Trak solution. If you still can’t find an answer to your question, please use the contact form to get in touch with us directly.
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Support Videos and Guides

Video

Meta Trak App Tutorial
Discover the many features of the Meta Trak Plus App

Video

How to turn on your ID tag

Watch our video guide and learn how to turn your ID tag ON.

Video

Change your ID tag battery
Follow our easy guide on changing the battery of your ID tag.

PDF

Registration Form

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PDF

S5 VTS User guide
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QUESTIONS?

What do I do if my immobiliser won't unblock?
In the unlikely circumstance that your immobiliser won’t unblock, you can use the emergency unblock procedure from within the Meta Trak Plus App. Watch our App tutorial above.
Can I purchase replacement/additional Driver ID tags?
Yes, additional ID tags are available from your approved Meta Trak dealer.